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African Hand-carved Ngoma Drum - 11" X 42" - Congo Style:
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African Hand-carved Ngoma Drum - 11" X 42" - Congo Style
African Hand-carved Ngoma Drum - 11" X 42" - Congo Style
The ngoma (n-go-mah) drum comes from the Congo and surrounding areas, and produces a sound similar to the conga or tumbadora drum. Our ngoma drums are hand-carved in West Africa from a solid, seasoned log of Mansonia wood, modeled after ngomas carved in the Congo. These ngomas will sound great as part of any Latin or Afro-Cuban ensemble, but are specially suited for traditional Congolese drumming. The ngoma is played standing with drum tilted, secured by a waist strap. Each ngoma is covered by our satisfaction guarantee, and features: * Average 11" playable surface, 42" tall * Thick cow skin head gives it that powerful, warm tonal sound * 3 or 4 carved feet opens the base, necessary to produce full range of tones * Ledge carved for bottom ring to help keep it in place for even sound distribution * Triple-coated with liquid coconut oil and shea butter to preserve shell * New black nylon rope, pre-stretched and comfortable to handle * Rope handle makes transportation more convenient * Cloth covered rings ensure long rope life * Extra tuning rope included, easily tuned using the Mali weave technique * Comes to you with the vertical's tuned up, ready to play Design note: Each of our ngomas are hand carved, so the exact shape will vary somewhat from the pictures shown. However, the sound and general construction will be as described, and similar to the representative photos shown above. Shipping note: Due to the length of this drum we cannot ship international or via US Postal Service. Shipping rates reflect UPS Oversize 2, 60 lb. rates. (World Percussion USA is the ONLY authorized seller of Africa Heartwood Project instruments on this marketplace. All other sellers claiming above to also sell this item as described are not honest sellers, so proceed with caution.)
We know the anticipation associated with ordering a new item you're excited to get. You want it as fast as possible, and when you open the package you want the item you see to be the same item you you believed you were buying. We have successfully shipped thousands of packages containing authentic percussion instruments to our loyal customers around the world.
HANDLING AND DELIVERY TIME
Our policy is to ship within 1 business day of payment (weekends and holidays do not count as shipping days). For domestic shipment the package will arrive within 1 week of shipping from our drum shop. For international shipments the delivery can take up to 30 days.
CARRIERS AND TRACKING
We normally ship using ground services from UPS and USPS, with delivery confirmation or tracking. This includes UPS Ground, and USPS First Class, Priority, and Media Mail. International shipments almost always are shipped using USPS Priority International Mail. Shipping information is automatically uploaded to your order when the label is created. You can track your package online using the carriers' websites (UPS.com and USPS.com).
Both customer and shipper rely on the third party shipping company to deliver the package on time and in good condition. In some cases they make mistakes, and we request your patience in accepting that both buyer and shipper must work together to resolve the carriers' mistakes when they happen. To help reduce errors we ask that you carefully check the address you provide upon checkout. In most cases we cannot change the shipping address once checkout has been completed.
For international orders we cannot be responsible for undelivered items; once we provide tracking and can show the item has left our drum shop, it is the buyer's responsibility to follow up with their country's shipping system if the item is not delivered. We have no control over final delivery once the item has left the United States.
Most of our items ship within the lower 48 states at no extra charge for ground service. International customers will pay a flat rate per item shipped, as displayed in the item detail. Shipping costs are recovered on returns of items that were shipped at no cost to the customer.
PACKAGING AND INSERTS
The heavier and larger a package, the more it costs to ship. We prefer to reduce shipping costs as much as possible, so we take advantage of light weight packaging and packing materials. We limit the materials we include with your item, so don't expect a lot of additional promotional material or product manuals to be included with your item.
For sales we use PayPal as the payment processor. Buyers are not required to have a PayPal account, and can use all major credit and debit cards for purchases from World Percussion USA. PayPal also accepts payment by checking or savings account (requires a free account and verification). In order to expedite delivery after you place your order, we require all items to be paid for immediately upon purchase.
Warranty & Returns.
We do our best to accurately describe each product, and strive to keep happy customers. In the rare event that the item must be returned, notify us within 14 days of purchase. Our Money Back Guarantee and Warranty applies to items returned within 30 days of shipping delivery.
DAMAGE OR DEFECT
If the return is due to damage or defect upon arrival notify us within 3 days of arrival, and we will replace or refund the item upon proof of damage. Keep all packing materials in case of shipping insurance investigation. All instruments are warrantied against defect for 30 days from delivery, which includes natural skin drum heads.
If the return is based on dislike of color, size, or sound, or misunderstanding of item description, you may return the product to our warehouse at your expense, and upon receipt of item in new condition, we will refund the purchase price less the cost of outbound shipping (in the case of free outbound shipping).
We cannot offer returns on goat and cow skins used as replacement drum heads once they have been soaked in water or installed on a drum. Once a drum has been tuned by applying additional tension the drum head warranty may be voided, based on seller's discretion. Hint: Do not overtune your drum by applying too much tension too quickly!
International purchases will not be refunded if tracking information shows the item was delivered within 30 days of shipping. A full refund of purchase price will be given if item is returned at buyer expense, and received in new condition